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Portrait of Bradley Butterworth

Principal Consultant

Bradley Butterworth

Microsoft cloud, infrastructure and delivery, done calmly. Eighteen years inside UK managed service providers, taking projects from the first conversation to a clean handover.

18+years working with UK managed service providers
450users moved from on premises Exchange to Exchange Online in a single programme
8teams joined on the way from helpdesk manager to principal consultant

About

A Microsoft accredited IT consultant who stays with the problem

I am a Microsoft cloud specialist with a focus on Microsoft 365 Exchange, SharePoint, Teams and Azure. Working with managed service providers for over eighteen years has shown me what businesses actually need from cloud solutions, and how they want to be spoken to while it happens.

My projects run complete, from planning and client communication through procurement and deployment to handover, backed by extensive helpdesk management experience. I like environments that are secure, stable and well documented, so the people using them never feel left to deal with problems alone.

Ownership from the first contact

When a client raises an issue, I take it on, reassure them, and stay with it through diagnosis, resolution and follow up.

Documented and dependable

Secure, stable environments with clear documentation, so the next person can pick up where I left off.

Costs you can read

Detailed quotes and invoices, careful supplier liaison and plain English at every stage.

Selected work

Projects delivered start to finish

A selection from enterprise cloud migrations to a multi building infrastructure programme. Select any project for more detail.

Programme delivery

Multi building commercial and residential estate

A connectivity and security programme across several buildings in the South West, each at a different stage of readiness, covering network, wireless, CCTV and access control. I owned the plan end to end, defining scope, sequencing the workstreams and managing the dependencies between contractors, suppliers, the carrier and the client's finance and property teams.

Read the full story

Infrastructure. I coordinated structured cabling and fibre installation with specialist contractors. I challenged the contractor's quote on its assumed cable routing around the edge of the building and through the car park ducting, and secured a revised quote before approving the work. I negotiated the fibre design directly with the carrier's engineers and recommended extending it to the next building and terminating in a communal service cupboard, so the infrastructure would support the estate as it expanded. I also oversaw the specification and configuration of the wireless and switching layer, including access points for residential and commercial areas.

Security. I delivered the CCTV installation, including relocating a temporary camera to its final position and bringing in additional cameras to extend coverage, and I scoped and quoted plate recognition for gated access. I managed the access control supplier through cable containment and presentation decisions at the doors, and held the second fix to the sequence set by the released purchase order.

Commercial control. I owned procurement from quote through to purchase order, chased approvals and expired quotes, reviewed architect drawings to cost the remaining buildings, and acted as the single point of contact between the client's finance team, contractors and suppliers, so every party knew progress, dependencies and open decisions.

Migration

450 users to Exchange Online for a Southampton law firm

Moved a multi site firm with remote workers from on premises Exchange to Exchange Online using a hybrid configuration, with minimal downtime and continuity throughout.

More detail

The project began with a detailed analysis of the infrastructure and collaboration with stakeholders, followed by a tailored migration plan. I also reconfigured critical third party systems, including Mimecast, Egress and Liberate, so email security and compliance held throughout.

Endpoint management

Intune and Autopilot for a Bournemouth law firm

Led the Intune deployment alongside the client's IT team, with Autopilot on Windows 11 devices for faster onboarding and less configuration time.

More detail

I managed the integration of key applications including iManage, Winscribe and Microsoft 365, and oversaw a hybrid email migration from Exchange 2019 to Exchange Online. Every change went through a structured change management process with stakeholder approval.

Azure

Azure platform for a multinational coffee company

Designed, advised on and built out the Azure platform, overseeing the migration of both Microsoft and non Microsoft systems from on premises environments, then transitioned it to local support teams for ongoing management.

Career

The route so far

From third line support and helpdesk management to principal consultant, with project and contract work along the way.

  1. Principal Consultant

    Espresso GroupFull time

    Keeping client environments secure, stable and well documented. Microsoft 365 tenant administration, Intune device management, Azure and SharePoint, CCTV with access control, 3CX telephony, Cyber Essentials readiness, and structured cabling and fibre projects alongside contractors and carriers.

  2. Senior Engineer

    ITCS (UK)Full time

    Supported clients nationwide across projects and helpdesk. Designed and deployed a new network monitoring system on Zabbix, advised on devices and cloud licences, and played a key role in rolling out Microsoft Copilot for clients.

  3. Senior Cloud Engineer

    XeroxFull time

    Led Microsoft 365 and Azure projects within the project team, focused on moving customers from on premises to the cloud. This included the Azure platform for a multinational coffee company, a 450 user Exchange Online migration and an Intune deployment for two law firms.

  4. Senior Technical Specialist

    ITECContract

    Consulted on cloud based Microsoft products and managed migrations of hosted platforms to Exchange Online and SharePoint Online, passing technical knowledge to support teams. Worked in pre sales to oversee projects from first discussion through to support handover.

  5. Senior Technical Specialist

    VitalityContract

    Built the communication channel between first, second and third line support and the project teams, and trained helpdesk staff to resolve more complex issues. Worked across Skype for Business, SCCM managed applications and Active Directory spanning multiple forests after mergers and acquisitions.

  6. 3rd Line Technical Support Engineer

    IT Support 365 LtdFull time

    The sole third line engineer, handling complex tickets and project work focused on Microsoft 365, Azure and third party cloud applications, and helping customers migrate from on premises systems to Microsoft 365.

  7. 3rd Line Support Engineer

    Prodigy IT SolutionsContract

    One of two on site engineers carrying out installations and repairs for customers from small businesses to enterprises, working with project managers to plan, build and install new systems on time.

  8. Senior Technical Support Engineer and Helpdesk Manager

    Poundbury Systems LtdFull time

    Provided third line support, managed the support team and outbound hardware, and kept service levels on target. Sourced and implemented the Attix5 (now Redstor) backup platform and a new helpdesk platform, both chosen after careful research and testing.

Skills

What I work with

Microsoft cloud

  • Microsoft 365
  • Exchange Online
  • SharePoint Online
  • Teams and Teams Voice
  • Microsoft Copilot
  • Microsoft Defender

Identity and devices

  • Active Directory
  • Azure AD and Entra
  • Microsoft Intune
  • Autopilot
  • Windows 11
  • macOS
  • Microsoft Server

Azure and data

  • Azure storage
  • Azure compute
  • Backups and recovery
  • Data governance
  • Retention

Infrastructure and security

  • Structured cabling and fibre
  • Access points, switches and routers
  • CCTV and access control
  • 3CX telephony
  • Cyber Essentials and Plus

Delivery and service

  • Project management
  • Supplier management
  • Contractor management
  • Stakeholder management
  • Support desk management
  • Procurement and licensing

Contact

Need a Microsoft cloud consultant or a delivery lead?

I am open to contract and consultancy work, mostly remote with the odd day on site. Send me a short note about the project and I will come back to you.